Visual Mastery
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STEM diagrams, exam practice, structure.
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Start with “Water cycle” in Visual Mastery, then save one practice pass to your Skill Passport.
Flow diagram
Customer journey map
Journey maps show how people experience a product or service.
Step 1 of 8Understand
Understand
What you are learning
Customer journey map
Stages from awareness to purchase with touchpoints.
Journey maps show how people experience a product or service.
Daily life: Shops and apps design better experiences with journey visuals.
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